Our mission statement
We stand for needs and customer-oriented training and further education, high quality in the implementation of the measures, as well as personal commitment from the management.
In order to be able to offer consistently good services regardless of the executing persons, we undertake to comply with the following principles:
customer focus
By customers, we mean clients (employers, employment agency, pension insurance) and participants in the measures that we train in a needs-based and job-specific manner. The focus is exclusively on people.
staff
We employ qualified, full-time staff in management and administration, as well as qualified permanent lecturers, for whom ongoing specialist and pedagogical training is carried out. In the case of external lecturers, we ensure that they have training and appropriate qualifications.
Spatial and physical equipment
In terms of type and equipment, the training rooms correspond to modern adult educational and professional criteria and are adapted to the target groups. The learning and social rooms used and the sanitary facilities meet the requirements of the workplace ordinance.
educational offer
Potential course participants receive clear statements from us about the required entry qualifications and the learning requirements. You will be personally advised by the management
Current labor market and professional qualification requirements are taken into account in the offers of further vocational training, and the relevance to the labor market is continuously evaluated.
The teaching and learning material meets the didactic requirements and standards.
All offers are based on a didactic and methodical concept.
Our own learning app ensures continuous evaluation of learning progress, small group and individual lessons can be individually tailored to this. Modern media, always up-to-date teaching materials and ongoing investments ensure a learning environment that guarantees a high pass rate.
Commitment to Participants
Our advertising statements are truthful and reliable.
Our courses are transparent with regard to: objectives, participation requirements, participation conditions, degree, duration, location, price, number of teaching hours, methods used, examination modalities and terms and conditions.
When developing our educational offers according to the Third Book of the Social Security Code (SGB III), we take into account the situation and the development of the labor market and support the participants in their integration into the regular labor market.
People are the focus of our work, whether employees, customers or seminar participants, regardless of their gender, religion, origin and sexual orientation. Equal rights are an essential part of our corporate philosophy, gender neutrality is only maintained in the form system in the interests of work efficiency.